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The Mystery Of Compass Coffee’s Disintegrating Cups, Solved

From bizjournals.com

Things began to go awry for Gilgore, the Washington Business Journal’s innovation and health care reporter, soon after Compass Coffee opened in Rosslyn in August. After she, another colleague and I picked up our afternoon pick-me-ups, Gilgore noticed coffee leaking from the cup’s seam, which appeared to be deteriorating. She returned for a new cup.

The next time it happened, a Compass staffer gave a knowing look and immediately replaced her small cup with a medium-sized one and apologized profusely, citing a bad batch the company had received.

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