For Roasters & Retailers

Coffee Shops Build Employee Loyalty, According To Science


Most managers know their employees will be more successful, both individually and collectively, if they share a sense of community, which build team cohesion and a sense of belonging, aka employee loyalty.

Most corporations have some variety of community-building exercises, either formal (“We’re doing a ropes course at the next annual meeting”) or informal (“TGIF at the corner pub! Be there or be square!”) Formal exercises, however, often seem forced and awkward while informal ones isolate employees who don’t enjoy the activities involved.

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