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Costa Coffee: Employees Call £200 Deductions For Training ‘Unfair’


The BBC spoke to 13 current and former Costa employees at stores in Essex who say they have also been subjected to other deductions for till discrepancies and running costs.

Costa said contracts for franchise stores are managed by partners.

It added some staff contracts did have “clauses relating to deductions”.

“Deductions are circumstantial and reviewed on a case by case basis by the partner,” a Costa Coffee spokeswoman said.

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