Retailers, fast-food chains and customer service-related companies face a new challenge as the coronavirus outbreak spreads in the U.S.: Some of their workers are getting sick.
The coronavirus outbreak has changed how consumer-facing brands do business in recent weeks. Starbucks and Dunkin’ banned reusable mugs. McDonald’s stepped up frequency of cleaning. Some Taco Bell and Wendy’s franchises are using tamper-proof packaging to keep delivery drivers from swiping fries.