Egro unveils automatic compact coffee machine, the QuBe

When awaiting the release of a new iPhone, new music from a favorite artist, or the premiere of a new Netflix series, one experiences a heightened state of anticipation.

Andrea Lucchini, director of export sales for Egro, says this sentiment was shared by partners around the globe as they awaited the release of Egro’s new fully automatic coffee machine.

“QuBe is a product that the market has demanded. After viewing it at Host Milano 2021, our partners have continually inquired as to when it will enter production. They view it as a solution to market needs, so we have made a tremendous effort to have it ready by June 2022, a turnaround time of only two and a half years,” Lucchini explains.

We wanted to continue developing this product for the Ho.Re.Ca industry, which was one of the most impacted industries during the pandemic, despite the extreme difficulty of the pandemic conditions.

The new Egro QuBe is a compact, fully automatic coffee machine designed to provide customers with the best milk and coffee experience. It is ideal for offices, coffee shops, and other establishments that serve 80 to 120 cups of coffee per day on average and require a diverse coffee menu.

“QuBe rounds out the Egro lineup. It’s much more compact than the other fully automatic machines in our lineup, but we’re noticing that consumers have an ever-increasing demand for high-quality coffee anytime, anywhere,” Lucchini explains.

“QuBe is the answer to this need, allowing business owners with limited space, such as small restaurants, bakeries, pastry or ice cream shops, and convenience stores where coffee is not the primary focus, to still guarantee a high standard of coffee quality for their customers.”

Instead of promoting the Egro Next high-end machine for high-volume espresso and milk-based coffee consumption, Lucchini explains that the company decided to take a different approach to the market, reducing the size capacity of the machine and, consequently, the price, without compromising the quality of the coffee output.

“It was crucial to design a machine with adaptability. This allows us to provide the user with a variety of options based on their needs, while keeping in mind that quality drives choice, as Lucchini explains.

Consequently, QuBe is available in three variants – Pure Coffee, Quick Milk, and Pro Milk – and seven configurations in total. Pure Coffee is suitable for daily volumes of 80 cups, Quick Milk for 100 cups, and Pro Milk for 120 cups. With the Pro Milk version, users can select the milk’s temperature and consistency for each dose, Lucchini’s favorite feature.

QuBe includes up to two coffee grinders, up to two built-in powder hoppers for chocolate or powdered milk, and an optional external milk fridge.

During programming, users can customize each coffee recipe by adjusting the Egro QuBe’s brewing chamber’s capacity from 9 to 16 grams.

The seven-inch touchscreen makes selecting a beverage and navigating the screens simple. Users can program up to 27 drinks, adjust the dosage and temperature, and set more than three water doses via the interface.

To execute the cube-like design and its modular internal components, Egro collaborated with one of its Swiss labs to create what Rancilio Group Marketing and Communication Manager Simona Sordelli describes as “Italian soul blended with Swiss technology.”

“The greatest difficulty was adapting our renowned extraction technology from our high-end machines into a small, compact model that yields nearly identical results.” Lower production volume and a smaller machine do not equate to inferior quality. “Egro has been a part of the Rancilio Group for nearly fifteen years, and as a company, we’ve shared the same quality philosophy since 1927,” says Sordelli.

The machine’s boiler, thermoblock, water tank, and waste basket all fit within the 58.5-centimeter-tall space. With carefully positioned internal components and up to two built-in bean or powder hoppers, the QuBe’s compact size allows it to fit in the majority of commercial kitchens or under kitchen cabinets with minimal space requirements.

In the same way that QuBe is a size solution, it is also a solution for locations without an experienced barista that requires minimal training.

“During COVID, for instance, Egro implemented online training and scheduled webinars to keep our customers informed and in touch without requiring them to travel,” explains Sordelli. “We even provided digital tutorials to help our technicians comprehend the machine. We will continue to offer online and in-person training to accommodate everyone’s needs.”

During installation, customers have the option of connecting the machine directly to a mains water supply or using the machine’s optional four-litre water tank.

The QuBe interface has three distinct menus based on the operational role of the manager, barista/operator, or technician. In the tech menu, all parameters can be configured. In Manager mode, users can modify menu recipes, while the barista/operator view displays the list of available products.

“When we develop a machine, we consider everyone in the chain – our technicians, engineers, and designers – to see how we can create a solution that is really accessible, easy to maintain, and overall beneficial for our users,” Lucchini explains.

The QuBe also connects to the Connect telemetry system developed by Rancilio Group. According to Sordelli, the Connect system is a potent Internet of Things (IoT) solution that facilitates the collection and analysis of value-relevant data and key performance parameters.

“Users can track and measure consumption of the machine, its performance at various stores within a group, and be notified if an element is not working and requires attention, thereby preventing lost downtime and anticipating the need for replacement parts,” says Sordelli.

The modular arrangement of QuBe’s internal components is intended to facilitate maintenance and cleaning operations.

Read more • gcrmag.com

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