Cafe X Shuts Some Of Its Robot Coffee Shops

From: axios.com

Cafe X, an operator of robotic coffee shops, has closed its three San Francisco locations and laid off their staffs, Axios has learned.

Why it matters: Robots have been hailed as the future of food service, but as Cafe X and pizza-making robot startup Zume are finding, it’s not so easy.

Cafe X CEO Henry Hu confirmed the closures in a phone call with Axios, saying the locations were running “prototype” machines that were designed to help the company better understand customer behaviors. It has installed more advanced machines in the San Jose and San Francisco airports, and has plans to add additional airport locations in 2020.

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