Coronavirus: Global Coffee Chain Barista Deploys Dotpe’s Contactless Ordering And Payments Service


Gurgaon-based O2O commerce and fintech platform DotPe onboards popular chain of espresso bars Barista to offer digital takeaway ordering and payment service involving bare minimum human touch. By deploying DotPe’s “Scan-Order-Pay” feature, Barista outlets in Gurgaon can take orders and payments through the customer’s phone while maintaining social distancing. Customers can simply scan a QR code placed outside the takeaway window and the entire menu of Barista will pop up on the user’s mobile phone browser. The customers can then place an order by adding items from the digital menu and pay using regular online payment methods. Once their order is ready, Barista pings the order details to the customers on their WhatsApp number and they can pick it from the take-away counter with zero manual intervention.

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