The current pandemic has forced many business owners to rethink their business models. From coming up with new products to changing the way customers are served, some of these new models might stick around for a while. One of those models is Robo Esso —a robotic barista developed by entrepreneur Matt Jones. Created to disrupt the service industry, Robo Esso introduces a contactless experience in his coffee shop.
Inside a shopping mall in Shanghai’s Changning District, a robot barista makes customized coffee for people within 30 seconds.
Patrons of Joe Yang’s coffee shop in Southwest Portland will find a different kind of barista behind the counter. Yang recently got a robot and programmed it to prepare and serve coffee as a way to limit the spread of coronavirus. Now the robot operates the espresso machine at In J Coffee on Southwest Park Avenue.
Austin, Texas-based Briggo this year is looking to increase the number of its totally-automated coffee machines from 13 to more than 100. The machines, each about 40 square feet in size, contain the technology needed to make a range of caffeinated drinks to order.